Symptom: User cannot update to 1.4.22 application software on the MAX.
Cause: The 1.4.22 update is an .OTA file, whereas, it installs a new BIOS. It requires the the MAX be updated to 1.4.14 prior to installing the 1.4.22 .OTA update.
Resolution: The MAX has to be updated to 1.4.14 prior to accepting the 1.4.22 update. Download and install the 1.4.14 update per the instructions. This update is installed with the MAX powered off - then the USB drive inserted - the power the MAX on following the on-screen instructions.
Once completed you must install the 1.4.22 update with the version 1.4.14 installed and powered on. With the 1.4.22 .ota on the USB drive press "Menu" - "Diagnostics" - "Software Update". When the update window is displayed it displays the current version and when the USB is inserted, the update version will be displayed. Press "Update" and follow the on-screen instructions.