1) Open the Safari web browser and navigate to outbackguidance.zendesk.com
2) Touch the Share icon on the bottom of the screen
3) Touch Add to Home Screen
4) Enter a name for your shortcut and touch Add
5) The shortcut will be added to your home screen
Note: The procedure detailed above was performed using Safari on an iPhone running version 13.3 and may differ slightly when using an alternative browser and/or iOS version. Depending on how many apps/icons you have on your Home screens, you may have to swipe to the second or third page to find the newly created Outback shortcut